Cable and Internet Service Reviews for Sunset Park?

Update: I just found this article. Too funny.

A question from a reader:

I am tired of such unreliable internet/cable service from Time Warner (with Earthlink). I'm wondering if you have heard good reviews of (or had good experiences with) any providers? It would be good to hear from others as well.

I've already posted about my experiences with Time Warner, but what do other people think? For internet, we have Verizon (I think!) DSL - Verizon for my cell phone as well. My cell service is very spotty in the apartment; there's definitely a black hole of service on this hill. The DSL is pretty good, but it gets very slow, very often.

What are your experiences with staying connected to the world of information and communication?